Terms of Service

TERMS OF SERVICE

Flo & Glo IV Wellness Lounge – Columbia
Last Updated: June 2026 | Effective Date: June 2026

Please read these Terms of Service carefully. By using our website or services, you agree to be bound by these terms.

ABOUT OUR PRACTICE

Flo & Glo IV Wellness Lounge-Columbia, LLC, doing business as Flo & Glo IV Wellness Lounge, is a registered LLC and premium IV wellness lounge and medical aesthetics provider located at 471-13 Town Center Place, Columbia, SC 29229 in the Village at Sandhills. We offer IV infusion therapy, vitamin injections, HydraFacial and aesthetic treatments, NAD+ therapy, High-Dose Vitamin C, GLP-1 medical weight loss, Red Light Therapy, Ionic Detox Foot Baths, and wedding and special event wellness packages. All clinical services are administered by or under the supervision of our licensed Nurse Practitioner.

Legal Name: Flo & Glo IV Wellness Lounge-Columbia, LLC DBA: Flo & Glo IV Wellness Lounge
Phone: (803) 550-9098
Email: info@flongloivcolumbia.com
Website: flongloivcolumbia.com

ACCEPTANCE OF TERMS

By using our website, initiating a chat through our website widget, or receiving any services from our practice, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.

SMS TEXT MESSAGING — CONSENT AND OPT-IN

By initiating a chat through our website widget or texting our business number directly, you expressly consent to receive automated and manually sent text messages from Flo & Glo IV Wellness Lounge-Columbia, LLC, doing business as Flo & Glo IV Wellness Lounge, at the phone number you provide.

Non-Marketing Text Messages

Non-marketing messages we may send include appointment confirmations and reminders, service updates, new inquiry responses, missed call follow-up communications, and customer support responses related to your appointments and services.

Marketing and Promotional Text Messages

With your consent, marketing messages we may send include special offers and promotional discounts, new service announcements, seasonal promotions and wellness events, and membership and Glo Club promotional information.

Consent to receive marketing messages is not required as a condition of receiving our services. You may opt out at any time by replying STOP.

Message Frequency and Rates

Message frequency varies based on your appointment schedule and interactions. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to network availability and carrier conditions outside of our control.

How to Opt Out

Text STOP to cancel. You will receive a confirmation, and no further messages will be sent. For assistance, reply HELP or contact us at (803) 550-9098 or info@flongloivcolumbia.com.

Age Requirement

You must be 18 years of age or older to use this SMS messaging service. By opting in you confirm you are at least 18 years of age.

We do not sell, rent, or share your phone number with any third party for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our text messaging program is registered and compliant with A2P Application-to-Person carrier requirements in accordance with CTIA guidelines and the Telephone Consumer Protection Act (TCPA).

SERVICES AND APPOINTMENTS

All services are provided by appointment only. Appointments may be booked at booking.mangomint.com/794747 or by contacting us directly. All IV therapies, injections, and clinical services require a completed medical intake and health assessment by our licensed Nurse Practitioner prior to treatment. Our services are not a substitute for licensed medical care. We reserve the right to decline service to anyone at our discretion.

CANCELLATION AND NO-SHOW POLICY

A minimum of 24 hours’ advance notice is required to cancel or reschedule any appointment. An active credit card is required to be on file to reserve HydraFacial, aesthetic, and special-event appointments.

  • Cancellation within 24 hours — a $100 fee is added to your Flo & Glo Wallet for future use
  • No-show — a $100 nonrefundable fee is charged to the card on file and cannot be applied toward future services
  • Late arrival of more than 10 minutes — service may be shortened, rescheduled, or a cancellation fee may apply
  • Repeat no-shows may be required to prepay in full for future appointments

HSA AND FSA PAYMENTS

We accept HSA and FSA cards for eligible services. We recommend confirming eligibility with your benefits provider prior to your appointment. We are not responsible for reimbursement decisions made by third-party benefits administrators.

HEALTH AND MEDICAL DISCLAIMER

Information provided on our website is for general wellness purposes only and does not constitute medical advice, diagnosis, or treatment. All IV therapies and injections are recommended based on the clinical judgment of our licensed medical professionals. Not all services are appropriate for every client. Our services and statements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.

INTELLECTUAL PROPERTY

All content on flongloivcolumbia.com is the property of Flo & Glo IV Wellness Lounge-Columbia, LLC, doing business as Flo & Glo IV Wellness Lounge, and is protected by applicable copyright laws. You may not reproduce or distribute any content without our express written permission.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Flo & Glo IV Wellness Lounge-Columbia, LLC, doing business as Flo & Glo IV Wellness Lounge, shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Total liability shall not exceed the amount paid for the specific service giving rise to the claim.

GOVERNING LAW

These Terms shall be governed by the laws of the State of South Carolina. Any disputes shall be resolved in the courts of Richland County, South Carolina.

CHANGES TO THESE TERMS

We reserve the right to update these Terms at any time. Changes are effective immediately upon posting. Continued use of our website or services constitutes acceptance of the updated terms.

QUESTIONS ABOUT THESE TERMS

Call or text: (803) 550-9098 | Email: info@flongloivcolumbia.com 471-13 Town Center Place, Columbia, SC 29229

Flo & Glo IV Wellness Lounge-Columbia, LLC DBA Flo & Glo IV Wellness Lounge | Terms of Service | Effective June 2026